Good morning Damla and best regards Feritk,

Sincere apologies in not responding until now….we just returned from our group cruise with little time to communicate and of course intermittent Internet on the ship.
Damla – I did receive your kind telephone call – thank you!

As you know, all 16 travelers participated in our shore excursion and it could not have been better. After receiving Damla’s text about the guide substitution, I was a bit concerned however upon meeting Fisun and then witnessing how she endeared herself to our group – my concerns were alleviated. She was quite knowledgeable with great rapport skills and the feedback received from our clients was stellar. We are sending a survey today to all participants and will share individual comments as received for your file.

Your designed tour program was outstanding combining all of the highlights and the QuietVox with assorted maps and background materials were extraordinary.
Lunching at Bizim Ev was genius with the proprietor giving us a beautiful history lesson in food. The final visit to Sirince Village and then visiting the rug factory ended our program wonderfully.

Our team at Beyond Group Travel is committed to providing excellent client service and we appreciate your same commitment. It’s a relief knowing our clients will be well taken care of in Turkey.
Thank you for not only this group – but for the other 2 programs in May that you supported. We are grateful for our partnership.

Feritk – please feel free to pass on our comments to Ensemble and hope you may be able to participate in our annual conference in October, 2012.

Warm regards – Cindy

Cindy L. Chambers, CTC

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